What to Do After an Uber Accident in New Orleans

Uber accidents in New Orleans can be confusing and overwhelming, especially because rideshare crashes involve multiple insurance policies and unique liability rules. Whether you were an Uber passenger, another driver, a pedestrian, or a cyclist, knowing what to do immediately after the accident can protect your health and your right to compensation.

Below is a step-by-step guide from an experienced Uber accident lawyer in New Orleans to help you navigate the aftermath of a rideshare crash.

Step 1: Call 911 and Get Medical Help

Your safety comes first. Call 911 immediately after the accident so police and emergency responders can arrive at the scene. Even if your injuries seem minor, seek medical attention right away. Many Uber accident injuries—such as whiplash, concussions, or internal injuries—may not show symptoms immediately.

Medical records also serve as critical evidence if you later pursue a claim with the help of an Uber accident attorney in New Orleans.

Step 2: Make Sure a Police Report Is Filed

A police report is essential in any Uber accident case. The report documents:

• How the crash occurred
• Who was involved
• Whether the Uber driver was at fault
• Road and weather conditions

Be sure to request the report number and a copy once it becomes available.

Step 3: Document the Scene Thoroughly

If you are physically able, gather as much evidence as possible at the scene:

• Take photos of all vehicles involved, damage, license plates, and road conditions
• Screenshot your Uber trip details in the app
• Get the Uber driver’s name and confirmation they were logged into the app
• Collect contact information from witnesses

This documentation can be vital when an Uber accident lawyer in New Orleans is building your case.

Step 4: Report the Accident to Uber

Uber requires accidents to be reported through the app. Provide only basic facts and avoid making statements about fault or the severity of your injuries. Uber’s insurance representatives may later contact you—do not provide recorded statements without speaking to a lawyer first.

Step 5: Do Not Speak to Insurance Adjusters Alone

After an Uber accident, you may be contacted by:

• Uber’s insurance company
• The Uber driver’s personal insurer
• Another driver’s insurance company

These adjusters are trained to minimize payouts. Before answering questions or accepting any settlement offers, consult with an Uber accident attorney in New Orleans who can protect your rights and handle all communications on your behalf.

Step 6: Understand Uber’s Insurance Coverage

Uber insurance coverage depends on the driver’s status at the time of the crash:

• Driver off the app: Only personal auto insurance applies
• Driver logged in but no ride accepted: Limited Uber coverage
• Ride accepted or passenger in vehicle: Uber’s $1 million liability policy may apply

Determining which policy applies is complex and often disputed. An experienced Uber accident lawyer in New Orleans can investigate and identify all available coverage.

Step 7: Contact an Uber Accident Lawyer in New Orleans

Uber accident claims are not like typical car accident cases. They require a detailed understanding of rideshare insurance policies, Louisiana liability laws, and corporate defense strategies.

At The Chopin Law Firm, our attorneys have extensive experience handling complex rideshare accident cases. We work directly with clients—no case managers—to pursue compensation for:

• Medical expenses
• Lost wages
• Pain and suffering
• Long-term disability
• Property damage

Get Legal Help After an Uber Accident

If you were injured in an Uber accident in New Orleans, don’t try to handle the claim alone. Insurance companies move fast—but so do we.

Contact us for a free consultation with a trusted Uber accident attorney in New Orleans. Let our legal team fight for the compensation and justice you deserve.