What to Do After a Lyft Accident in New Orleans

Lyft accidents can be especially stressful because rideshare crashes involve multiple parties, layered insurance policies, and complex liability rules. Whether you were a Lyft passenger, another driver, a pedestrian, or a cyclist, knowing what to do immediately after a crash can protect your health and your right to compensation.

Below is a step-by-step guide from an experienced Lyft accident lawyer in New Orleans to help you navigate the aftermath of a rideshare collision.

Step 1: Call 911 and Get Medical Attention

Your safety is the top priority. Call 911 so police and emergency medical services can respond to the scene. Even if you feel “okay,” seek medical care as soon as possible. Injuries like concussions, soft-tissue damage, or internal injuries may not be obvious right away.

Medical documentation is also critical if you later work with a Lyft accident attorney in New Orleans to pursue a claim.

Step 2: Make Sure a Police Report Is Filed

A police report is a key piece of evidence in any Lyft accident case. It documents:

• How the crash occurred 
• Who was involved 
• Road and traffic conditions 
• Whether the Lyft driver was cited or appeared at fault 

Ask for the report number and find out how to obtain a copy.

Step 3: Document the Accident Scene

If you are able, gather as much information as possible:

• Take photos of vehicle damage, license plates, skid marks, and the surrounding area 
• Screenshot your Lyft ride details in the app 
• Confirm the Lyft driver’s name and that they were logged into the app 
• Collect contact information from witnesses 

This information helps your Lyft accident lawyer in New Orleans build a strong claim.

Step 4: Report the Accident to Lyft

Lyft requires accidents to be reported through its app. Keep your report factual and brief. Avoid discussing fault or minimizing your injuries. Lyft’s insurance representatives may contact you afterward—do not provide recorded statements without legal guidance.

Step 5: Avoid Speaking to Insurance Adjusters Alone

After a Lyft accident, you may hear from:

• Lyft’s insurance provider 
• The Lyft driver’s personal insurer 
• Another driver’s insurance company 

These companies are focused on limiting payouts. Before accepting any settlement or answering detailed questions, speak with a Lyft accident attorney in New Orleans who can protect your interests.

Step 6: Understand Lyft’s Insurance Coverage

Lyft insurance coverage depends on the driver’s status at the time of the crash:

• Driver not logged into the app: Only personal auto insurance applies 
• Driver logged in, no ride accepted: Limited Lyft liability coverage 
• Ride accepted or passenger in vehicle: Lyft’s $1 million liability policy may apply 

Determining which policy applies can be complicated. An experienced Lyft accident lawyer in New Orleans can investigate coverage and pursue all available compensation.

Step 7: Contact a Lyft Accident Attorney in New Orleans

Rideshare accident claims are different from standard car accident cases. They require knowledge of rideshare company policies, Louisiana injury law, and insurance disputes.

At The Chopin Law Firm, our attorneys work directly with clients to pursue compensation for:

• Medical expenses 
• Lost wages 
• Pain and suffering 
• Property damage 
• Long-term or permanent injuries 

We are prepared to take on large insurance companies and fight for fair outcomes.

Get Help After a Lyft Accident in New Orleans

If you were injured in a Lyft accident, don’t navigate the claims process alone. Let an experienced legal team advocate for you.

Contact us for a free consultation with a trusted Lyft accident attorney in New Orleans. We’re here to help you move forward with confidence.